Keystone Bank is dedicated to providing an exceptional experience to all customers across all products and resolving any issues in a timely matter. If you have a complaint you would like to bring to our attention, please complete the form below.
Keystone Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Keystone Bank should contact the Department of Savings and Mortgage Lending through one of the means indicated below:
In Person or by U.S. Mail:
Department of Savings and Mortgage Lending
2601 North Lamar Boulevard, Suite 201
Austin, Texas 78705-4294
Telephone No.: (877) 276-5550
Fax No.: (512) 936-2003