We take banking security seriously
At Keystone Bank, your financial security is important to us. In all of your daily interactions with us, the security of your information is top of mind. Keystone will never call or email you to request or verify information about account numbers, PIN's, login ID's, passwords or any other personal information regarding your accounts.
If you receive an email or phone call requesting confidential information from someone claiming to represent Keystone Bank, do not respond to the message. If you receive an unsolicited request for confidential information by phone or email from someone claiming to be an associate of the bank, please contact us immediately at 888-266-9707.
Stay up to date with account alerts.
You can customize email, text and mobile app alerts so you know what’s going on with your account and can take action when needed. Choose from many alerts, such as:
- Available account balance — be notified when your balance is below or above your desired threshold
- Transaction — be notified when a credit or debit is over your specified amount.
Let us know you’re leaving the U.S. straight from our app. You simply set your destination and departure and return dates. Then we’ll know it’s you using your debit card.
If your debit card is lost or stolen, you can freeze it from our app or online banking to help prevent unwanted purchases.
Additional security features include:
- Secure online banking — login to online banking with confidence using biometrics and multi-factor authentication
- Fraud monitoring — rest assured we monitor systems around the clock and will protect you if there’s a problem.
- Debit cards with Chip Technology — Our debit cards feature chip technology that’s nearly impossible to counterfeit.
How to protect yourself online
Safeguard your digital profile against cybercrimes with these tips from the National Cyber Security Alliance (staysafeonline.org)
- Never click and tell. Limit the personal information you share on social media platforms, including the use of location services.
- Keep tabs on your apps. Only download apps from trusted vendors and sources. Review app permissions to ensure default permissions are not set to run in the background.
- Shake up your password protocol. Avoid using standard passwords or phrases across multiple websites. Consider using a password manager to generate and store unique and complex logins for each of your accounts.
- Double your login protection. Enable multi-factor authentication (MFA) when available.
- Play hard to get with strangers. Do not respond to or click on the links or attachments of “phishy” emails.
- If you connect, you must protect. Maintain the most up-to-date security software, web browser, operating system, and antivirus software (if available) to protect your computer, smartphone, game device, or other network device.
- Stay protected while connected. Refrain from conducting sensitive activities, such as banking, when connected to a public Wi-Fi network.